Frequently asked questions
The questions we hear on the phone, with the answers we give on the phone.
How much traffic do I need?
It depends on how many listen and for how long. At 64 kbps, one listening hour is about 29 MB. The calculator works it out in ten seconds.
What happens if I go over?
We tell you before it happens, not after. If you approach the limit we get in touch about upgrading — we do not cut your station off without warning.
Is there a listener limit?
Not on traffic plans. Unlimited concurrent listeners — if three hundred tune in instead of thirty, the station keeps playing.
Can I change plan?
Yes, whenever you like. The difference is prorated over the rest of the subscription.
How quickly do I go live?
Thirty minutes from payment confirmation. With PayPal that is instant; with a bank transfer it depends on the bank.
Do I need a card for the trial?
No. Seven days free, no card and no automatic charge — we do not hold your details.
How do I move from another provider?
We do it, free, with no time off air. We need access to your existing account, or simply your music.
What software do I need?
Anything that speaks Icecast or SHOUTcast: BUTT, Sam Broadcaster, RadioDJ, mAirList, Mixxx. Or nothing, if you only use AutoDJ.
Where are your servers?
In EU datacentres. We have no facility in Greece and we do not claim one.
Do you issue invoices?
Yes, for every subscription. For public bodies we also accept invoicing on account.
Why 17% VAT and not 24%?
Our registered office is in Lesvos, where a reduced rate applies.
Is the control panel available in Greek?
Yes. The panel is Centova Cast with a Greek interface.
Try it before you pay.
Seven days free, no card. We set your station up the same business day.